The least amount of information that still allows a reply.

The site has no accounts, no patient portal, no login and no analytics or advertising trackers. Reading these pages does not create a record of your visit held by the practice.

If a written request form is available on the contact page, it asks for a name, an email address for a reply and a short description of what you would like help with. Nothing more.

A general website form is not an appropriate place for symptoms, diagnoses, medications, test results or insurance identifiers. Information of that kind is discussed within a consultation, where there is context and an appropriate record.

If health details are sent through an enquiry anyway, they are not retained beyond what is needed to reply.

This site makes no claim of certification under any particular health-privacy framework, and does not describe itself as offering encrypted patient messaging or secure medical-record storage, because neither is implemented here. Any specific obligations that apply to your consultation are explained before an appointment is arranged.

If you would like to know what the practice holds about an enquiry you sent, or would like it deleted, ask and it will be answered.